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ECommerceTimes.com
June 23, 2020
O2 Nano Mask PPE
In the midst of the global Covid-19 pandemic this spring, entrepreneurs Rebecca Cahua and Vivian Qu joined forces, skills, and teams to create and bring to production a reuseable nanofiltration mask that combines a high level of filtration with breathability and comfort. The E-Commerce Times spoke with Cahua and Qu to hear the story behind their new mask. [More...]

June 18, 2020
e-commerce sales increase after businesses reopen
Online sales are projected to surge even after America reopens for business. "One of the first things companies will need to do is make sure their technology infrastructure is equipped to handle the increase in traffic," Ryan Gellis, Founding Partner at RMG Media, told the E-Commerce Times. "The best marketing campaigns are only as good as the weakest infrastructure to support them." [More...]

June 18, 2020
better algorithms for crm
Accuracy means getting the right answer. Precision is about getting the right answer time after time. In a CRM situation an algorithm that gets the right answer is accurate and nice (we got the deal!) but if the business process supported by CRM has a lot of returns or unhappy customers, it's not very precise. [More...]

June 17, 2020
amazon distance assitant
Amazon is rolling out a system that combines artificial intelligence and augmented reality to help workers maintain social distancing in the workplace. The new system has been deployed at a handful of Amazon buildings, but the company plans to deploy hundreds of the units in the coming weeks. Augmented reality is used to create a magic-mirror-like tool that enables workers to see their physical distance from each other. [More...]

June 16, 2020
shopify's e-commerce sellers now can join the walmart marketplace
A new e-commerce partnership could bring 1,200 Shopify small business sellers to the Walmart Marketplace this year. Walmart's top e-commerce priority for years was to build a marketplace customers would trust. The company has joined forces with Shopify, an all-in-one commerce platform used by more than 1 million businesses, to open the Walmart Marketplace to its sellers, said VP Jeff Clementz. [More...]

June 10, 2020
remote doctor visits became necessary during the pandemic but telemedicine is likely to become a permanent option
Online medical appointments have become commonplace during the pandemic, and they're likely to continue, even as in-person medical visits resume. The convenience, accessibility and cost-effectiveness of telemedicine will make it a vital part of comprehensive medical care in the digital age. "Both patients and providers can benefit," said Mia Finkelston, MD, medical director at Amwell. [More...]

June 10, 2020
new features in verint's workforce management software help accommodate covid-19 safety guidelines
Verint has announced new capabilities within its workforce management solution that automate compliance with CDC guidelines to reduce the risk of COVID-19 infection as employees transition back to the workplace. New workflows automatically create a comprehensive schedule that is prescriptive, while including traditional workforce management criteria such as skill level, channels and peak hours. [More...]

June 9, 2020
retailers need to find ways to provide personal interactions for e-commerce customers
The COVID-19 pandemic will be one of the defining events of our lifetime. The economic consequences will last years and forever change consumer behavior. Over the last 30 years, experts have been studying the slow burn of consumer adoption of new technologies. Never have we witnessed adoption rates accelerate to the degree we saw in the last 60 days in e-commerce and video-conferencing. [More...]

June 8, 2020
it's important to understand who owns what ip before signing a website development contract
When entering into website development contracts, the more you know, the more likely you will be able to avoid common pitfalls. It is your website, but ownership of the intellectual property on the site is not always apparent or obvious. When you engage an information technology vendor to build a new website you probably expect that you will own the IP in the end product. [More...]

June 5, 2020
a class action lawsuit alleges google collected data of chrome users browsing in incognito mode
Google is facing a class-action lawsuit for tracking people who used the Chrome browser's Incognito mode. Law firm Boies Schiller Flexner filed the complaint on behalf of people who used the privacy mode during the past four years. "Google tracks and collects consumers' history and other Web activity no matter what safeguards consumers undertake to protect their data privacy," it states. [More...]

June 4, 2020
increased federal agency use of cloud technologies means more stringent data security is required
U.S. government agencies and cloud technology providers are heading toward a reset in how they cooperate on cybersecurity challenges. The expected growth of cloud use will create a more complex federal security landscape, according to a report from Thales. Federal agencies actually have moved ahead of businesses in cloud adoption, with 54 percent of agency data already embedded in the cloud. [More...]

June 3, 2020
careful planning is required before embarking on a global e-commerce initiative
Building a successful global business is a never-ending juggling act. With what can seem like an unlimited number of moving parts, compromises feel inevitable. Efficiency is traded for simplicity. Optimal long-term solutions are traded for quick and dirty fixes. These tradeoffs can be especially problematic for e-commerce businesses. Inefficiencies aren't just theoretical problems. [More...]

June 2, 2020
usbaec aims to connect minority-owned and other small e-commerce buyers partners suppliers
The United States Business Association of E-Commerce is poised to open for business. Its mission is to help small and mid-sized enterprises, as well as minority- and veteran-owned startups, to bridge the e-commerce digital divide. The B2B marketplace platform will connect small and medium-sized firms to domestic and global buyers. The USBAEC bills itself as a disruptive business ecosystem. [More...]

June 1, 2020
plan ahead for successful website development
When entering into website development contracts, the more you know the more likely you will be able to avoid contract disasters that could prevent your website from launching on time or working properly. There are many stories about failed software development projects, not just in connection with website development contracts, but with all information technology projects. [More...]

May 29, 2020
e-commerce businesses should develop next year's tax plan strategy now
Consumer spending has shifted even more heavily from brick-and-mortar to e-commerce during the coronavirus pandemic. Many retailers are pivoting to e-commerce shops for the first time, and established online retailers are experiencing sizable growth. Businesses that are seeing the highest uptick are those selling "essentials" -- including groceries, office supplies and more. [More...]

Women in Tech
How likely are you to consider a new device for desktop video conferencing?
Definitely -- Face-to-face meetings and collaboration tools are critical to my business. I need the best available technology.
Somewhat -- Video conferencing is important to me, but the cost of new equipment is a concern.
Unlikely -- My current hardware with free or low-cost applications satisfies my needs.
Not at All -- Online meetings are not important to me.